出境酒店英语完全手册（二）

出境酒店英语完全手册（二）

前厅服务基本对话（续）

6、出境酒店退房结账

A: I'd like to check out. Can I pay my billhere?

我今天退房，我可以现在结账吗？

B：Yes, please. Here'syour bill. Would you like pay by card or cash？

好的，这是您的账单。您刷卡还是付现金？

A: By card.

刷卡

B: OK. May I have your card？

请把卡给我。

A: Here you are.

给你。

B: Please sign here.

请签名。

7、出境酒店寄存行李

A: Can I leave my baggage here?

我这里可以寄存行李吗？

B: Yes. How many pieces of baggage do you want toleave?

可以，您有几件行李要寄存？

A: Two suitcases.

两个手提箱。

B: How long do you want us to keep them?

您要存多久？

A: I'll take them out no later than 16:00.

在 16点前取。

B: Are there any dangerous goods or any fragile articles in your baggage?

您的行李中有危险物品吗？

A: No, there aren't any dangerous goods or any fragile articles. How much do I have to pay?

没有危险品和易碎品。我需要付多少钱？

客房服务基本对话

1、房间太暗，要求换灯

A: Good evening. What can I do for you?

晩上好，我能为您做些什么？

B: Yes. The light in this room is too dim.Please get me a brighter one.

是的。这房间里的灯光太暗了。请绐我换个亮点的。

A: Certainly. Do you mind if I move yourthings?

当然可以。我动一下您的东西可以吗？

B:Oh, no. Go ahead.

哦，可以，你动吧。

A:Thank you...How is the light now?

谢谢……现在怎么样?

B:It's much better now. Thank you.

比原来亮多了，谢谢。

2、叫醒服务

A:Room service，how can I help？

您好客房服务，有什么需要为您服务的？

B: I need a wake-up call tomorrow at 7:30.

请明天早上6点半用电话叫醒我。

A: Sure. What's your room number，please?

可以，您的房间号码是多少？

B:It’s 6001.

6001

3、把自己锁门外了

A：Reception. May Ihelp you?

这里是服务台，我可以帮上什么忙吗?

B：Yes. I locked myselfout. May I borrow a duplicate key for Room 201?

是的。我把自己锁在门外了。我可以借一把20l号房的备用钥匙吗?

A：Certainly. Where areyou now?

没问题，您现在在哪儿呢?

B：I'm right outside myroom.

就在我房间外面。

A：OK. Please waitwhere you are. I'll send someone up to help you.

好的，您就在那儿等一下，我会派人上楼去帮助你。

4、请求加床

A：May I have an extra bed put in my room tonight? A friend is coming tovisit.

请问今晩我的房间里能否附加一张床？有一位朋友来访。

B：I'll check to see if we have one available.

让我检查一下是否有一张空床。

…

B:Yes, we have aextra bed. However we will have to charge you RMB100 extra for the additional bed, is that OK?

是的，我们现在有多余的床，但是将会收您100元加床费，可以么？

A: OK, I see. Could you help me send it to my room? It’s 6001.

好的我知道了请把它送到我的房间，6001.

B: Sure, we willsend it as soon as possible... Here’s the extra bed. Where would you like it?

没问题，我们会尽快为您送达...这是附加的床，请问要放在哪里？

A: Over there bythe window.

请放在那边窗户旁边。

B: Okay.

好的。

5、借蚊香

A: Room service, what can I help?

客房服务，有什么需要帮助的么？

B: Could you send me some electrical mosquito incense? I can't sleep well.

能帮我送点蚊香么？我睡不好。

A：Sure，what's your room number please？

好的，您的房间号是？

B：It’s 6001.

6001

6、洗衣服务

A: I'd like to ask for the laundry service.

麻烦你替我把衣服拿去洗一下。

B: Well, just put your stuff in the laundrybag and put it outside your room.

好的，请把衣服放到洗衣袋内，然后把洗衣袋放到门外。

7、干洗衣服

A： Guest RoomServices. Can I help you?

房务部。要我帮忙吗？

B： Hello.I have adress that needs dry cleaning. I spit some wine on it and I needto wear it thisevening.

喂，是的。我有一件衣服需要干洗。我把酒溅在衣服上了，可是我今晚要穿的。

【同类问句】：

I have some shirts that need laundering,and I'd like my suit pressed.

我有几件衣服要洗，我的西服也需要熨一下。

A: We can have it dry cleaned and back toyou in one hour. Is that early madam?

我们可以干洗，一小时后给您送去。那样来得及吗，夫人？

B: Oh yes, we're not leaving until 7:30.

噢，来得及。我们7点半才走。

A: I'll send someone up in the next fiveminutes to pick up the dress madam.

5分钟之内我派人来取衣服，夫人。

相关阅读：

出境酒店英语完全手册（三）

出境酒店英语完全手册（一）